1 in 5 insurance claims gets denied.
Your Lakehouse can appeal them in minutes.

Draft a fully sourced, data-backed appeal letter in minutes,
using the data already sitting in your Databricks Lakehouse.

Dashboard
Denials Workbench
AI Appeal Drafting
Genie Analytics

Executive Dashboard

Denials, resolution time, and revenue recovered across all payers.

Impact this period

Computed from current claim data

$0 Annualized recovery (MTD × 12)
0pts Denial rate, first vs. latest month
0d Avg. resolution time
Top denying payer — Aetna 0% denial rate · 26 of 34 claims flagged high-risk

Days Revenue Outstanding

0

Avg. age of open claims

Denial Rate

0%

 

Clean Claim Rate

0%

No flags on submission

Revenue at Risk

$0

High-risk, pending 30+ days

Revenue Recovered (MTD)

$0

 

Avg. Days to Resolution — by month

By month claims were submitted, not a live daily AR snapshot

Denial Rate Trend

% of claims flagged high-risk, by submission month

Recovered vs. Billed — by month

Recovered = claims marked fixed, not a posted-payment (835 remittance) figure

Billed Recovered

THE PROBLEM

The appeal data is already there,
but claim denials still pile up.

Most health systems already have claims data parsed in their Lakehouse. What's missing is a workflow

that catches denials before they happen and clears the ones that do.

📄

Appeals are written from scratch

Each one takes a biller about 38 minutes: pulling the claim, finding the chart, writing it by hand.

📈

Data fragmented across systems

Remittance in one system, claims in another, clinical docs in the EHR. No one sees the full picture at once.

📊

Filing windows expire quietly

Without automated tracking, denials age past their appeal window. Once it closes, that revenue is gone for good.

THE SOLUTION

A live claims workbench that
reads the
denial and drafts the appeal.

SunnyClaims reads the denial, decodes it, and drafts a fully cited appeal, ready for the biller to verify and send.

38 min → 4 sec draft time · 12 → 47 appeals per biller per day · 44% → 74% appeal success rate.

Dashboard
Denials Workbench
AI Appeal Drafting
Genie Analytics

AI Appeal Drafting

Drafts are grounded in each claim's own clinical notes, denial reason, and payer rules — nothing invented. Every appeal goes through human review before it leaves the workbench.

0 approved 0 pending review 0 not drafted
Draft 0 remaining

CLM-8028 · Maria Murphy · UnitedHealth Group

Billed

$14,374.91

CPT / ICD-10

20610 · M25.561

Age

386d

Denial Code

CO-97 · NCCI bundling

Payer's stated reason: NCCI bundling edit: CPT 20610 is bundled into the primary procedure performed same-day per CMS NCCI edit pairs; not separately reimbursable.
Grounding

Draft Appeal Letter

Drafting appeal letter

Denial received

835 remittance parsed. Instead of codes (CO-50) you get plain language "Not medically necessary".

Claim + docs pulled

837 retrieved from Delta Lake. Clinical notes, imaging, and PT records read directly from Unity Catalog.

Appeal drafted

A complete, medically-cited appeal letter, with every fact traceable to a specific source document.

Biller approves

The biller verifies the citations and submits.

USE CASES

Beyond appeal submission.

Dashboard
Denials Workbench
AI Appeal Drafting
Genie Analytics

Ask about claims, denials, or revenue

Plain language in, real SQL out — every response shows the query that produced it.

Hi — I'm your Genie analyst for the claims data. Ask me about denial rates, revenue at risk, payer performance, or anything else in silver.claims, silver.appeals, or silver.payer_rules. I'll show the SQL I ran alongside every answer.
Ask about denials, revenue, payers, or CPT codes…
Ask

Pre-Denial ML

Stop the denial before it leaves the building.
A model trained on your historical denials flags high-risk claims before submission, so coders can fix modifier errors and mismatches first.

30–50% reduction in denial rate.

Denials Workbench

One prioritized queue.
Denials decode into plain language automatically, with filing deadlines counting down in plain sight.

Nothing expires unnoticed

Ask Genie

No SQL, no ticket, no wait.
CFOs and RCM directors ask questions in plain language and get governed answers straight from Unity Catalog.

No more engineering dependency

BUSINESS RESULTS

Recover revenue with faster appeals.

0%
Average reduction in denial rate.
0-day
Reduction in revenue outstanding.
0%
Of organizations see a ≥10% denial reduction within 6 months.

For a mid-size health system, denials cost 4–6% of net patient revenue every year.
Once a claim ages past its appeal window, that revenue is gone for good.

BUILT ON DATABRICKS

Everything runs within a secure
Unity Catalog environment.

No new platform. No migration. Every module runs on components already in your Lakehouse.

SunnyClaims architecture on Databricks Lakehouse — Delta Lake and Unity Catalog with HIPAA governance and PHI security powering denials workbench, AI appeal drafting, pre-denial ML, and Genie Analytics

Give us 20 denials. We'll show you the difference.

Talk to our team about a 2-week proof of value on your own Databricks environment.